VarioClaim Terms of Service

Last updated 3 November 2026.

These terms are an agreement between the business that subscribes to VarioClaim (the "customer business", "you") and Aydan John Bonaccorsi (ABN 69 417 516 028) ("we", "us"). By setting up a business in the app, or by using an account the owner created for you, you agree to them. Contact: [email protected].

Apple's standard Licensed Application End User Licence Agreement also applies to the app itself. If the two differ, these terms apply between you and us, and Apple's terms apply between you and Apple.

1. What VarioClaim is

VarioClaim is a business tool for trade subcontractors. Supervisors record extra work on site with photos and a description; the owner prices it, sends a purchase-order request to the head contractor, tracks the PO, and marks the work invoiced. It is not legal, contractual or accounting advice, and it does not replace the notice requirements in your own contracts.

2. Accounts

• The business owner who sets up the business is responsible for it, for the accounts they create for staff, and for what staff do in the app.
• Keep sign-in details private. Tell us straight away if you think an account has been misused.
• You must be legally able to enter a business contract and use the app for a real business.

3. Subscription, free trial and cancelling

• VarioClaim is a monthly subscription bought through the App Store, at the price shown in the app before you subscribe. New businesses get a free trial; if you don't cancel before it ends, the subscription starts.
• Apple handles payment, renewal and refunds. The subscription renews each month until you cancel it in your iPhone's Settings → your name → Subscriptions, at least 24 hours before the renewal date.
• If the subscription ends, the app stops letting you add new work. Your data is kept for 30 days so you can resubscribe or ask for an export, then it is deleted (see section 6).
• We will give at least 30 days' notice in the app before a price change takes effect.

4. Your data

• Everything your business puts into VarioClaim (photos, descriptions, prices, PO documents, diary entries, contacts) belongs to you. You give us permission to store and process it only to run the app for you.
• Each business has its own separate database, hosted in Sydney, Australia. How we handle personal information is set out in our Privacy Policy.
• You are responsible for having the right to upload what you upload, including photos of sites and the contact details of the head contractor's staff.
• Site Diary entries cannot be edited or deleted from the app. That is deliberate, so they can be relied on as a record.

5. AI-written text and amounts

The app uses AI to turn a supervisor's words into a description of works and an email, and to read PO documents. AI can get things wrong. Check every description, price, PO number and email before you send it or invoice from it. You are responsible for what you send to a head contractor or put in your accounts.

6. Ending the service

• You can close your business at any time from the app (Settings → Account). Supervisors can delete their own account the same way.
• When a business closes, we keep its data for 30 days so it can be exported, then delete it, except where the law requires us to keep something longer.
• We may suspend or close a business that doesn't pay, misuses the app, or breaks these terms. Unless it is urgent, we will tell you first and give you a chance to fix it and to export your data.

7. Fair use

Don't use VarioClaim to break the law, to send spam, to upload anything you don't have the right to share, or to try to get into another business's data or our systems.

8. Connected services

If you connect MYOB or Xero, the app sends invoices to the account you connect, as drafts for you to review. Those services have their own terms, and we aren't responsible for them being available.

9. Availability and changes

We work to keep VarioClaim available and backed up, but we can't promise it will never be interrupted or error-free. We may improve or change features. If we remove a feature you rely on, we will tell you in advance where we can.

10. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law that can't be excluded. Apart from those rights, and to the extent the law allows:

• we aren't liable for indirect or consequential loss, including a variation claim that is lost, late or rejected, lost profit or lost data; and
• our total liability to you is limited to the subscription fees you paid in the 3 months before the claim, or resupplying the service.

11. Changes to these terms

We may update these terms. We will show the new date above and, for a significant change, tell you in the app at least 30 days before it applies.

12. Law

These terms are governed by the law of New South Wales, Australia.